Subaru vehicles offer a connected car technology package that provides a suite of safety, security, and convenience features. This system integrates the vehicle with a network, enabling remote services, automatic alerts, and emergency assistance.
The inclusion of this connectivity system enhances vehicle safety by providing automatic collision notification, SOS emergency assistance, and stolen vehicle recovery services. Owners can also benefit from remote services such as remote start, lock/unlock, and vehicle health reports, increasing overall convenience and peace of mind. The service has evolved over time, incorporating improvements in connectivity and feature sets to meet the changing needs of drivers.
The following sections will detail the specific services offered through the connected car technology, explore its integration within various Subaru models, and discuss its role in modern vehicle ownership.
1. Safety and Security
The safety and security components of the Subaru connected car system are designed to provide drivers and passengers with immediate assistance in critical situations, mitigating potential risks associated with accidents, emergencies, or theft. These features are integrated to ensure a rapid and effective response when needed.
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Automatic Collision Notification (ACN)
In the event of a collision severe enough to deploy the airbags, ACN automatically alerts a response center. A trained advisor will attempt to communicate with the vehicle’s occupants. If no response is received, or if occupants indicate the need, emergency services are immediately dispatched to the vehicle’s location, which is automatically determined through GPS. This feature reduces response times in situations where occupants may be unable to call for help themselves.
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SOS Emergency Assistance
Occupants can manually initiate an emergency call by pressing the SOS button located within the vehicle. This connects them directly to a live advisor who can assess the situation and coordinate the dispatch of appropriate emergency services, such as police, fire, or medical assistance. This is particularly useful in situations where cellular service is limited or the nature of the emergency requires professional assistance.
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Stolen Vehicle Recovery (SVR)
If a Subaru vehicle is stolen, owners can report the theft to the response center. The connected car system can then assist law enforcement in locating the vehicle using GPS tracking. This feature increases the likelihood of recovering the vehicle and apprehending the perpetrators, potentially minimizing financial loss and deterring future theft.
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Enhanced Roadside Assistance
Beyond emergencies, the system offers enhanced roadside assistance. In the event of a breakdown, flat tire, or other roadside issue, occupants can contact roadside assistance through the connected car system. The vehicle’s location and details are automatically transmitted to the assistance provider, streamlining the process of obtaining help. This provides added security and convenience for drivers who may be stranded.
These safety and security features represent a core benefit of the Subaru connected car system, offering a significant layer of protection and peace of mind to vehicle owners. By providing automatic assistance in emergency situations and facilitating vehicle recovery, the system enhances overall safety and security for drivers and their passengers.
2. Remote Vehicle Access
Remote vehicle access is a key component of the Subaru connected car system, enabling owners to interact with their vehicle remotely through a smartphone application or other connected device. This capability provides convenience and control over vehicle functions, regardless of the owner’s proximity to the vehicle.
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Remote Start/Stop
This feature allows owners to remotely start or stop the vehicle’s engine. This is particularly useful in extreme weather conditions, enabling pre-heating or pre-cooling of the cabin before entry. Remote start can also be programmed with climate control settings, ensuring a comfortable environment upon entering the vehicle. The safety implications are significant, as it allows for defogging or defrosting the windshield before driving, enhancing visibility and reducing potential hazards. Remote stop offers the ability to shut off the engine if the vehicle is running unattended.
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Remote Lock/Unlock
Owners can remotely lock or unlock the vehicle’s doors using the mobile application. This feature is beneficial in situations where the owner may have forgotten to lock the doors or needs to grant access to another individual without physically providing the key. The ability to remotely unlock the doors can also be useful in emergency situations, such as allowing access to first responders. Locking the doors remotely adds a layer of security, reducing the risk of theft or unauthorized entry.
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Vehicle Locator
The vehicle locator feature utilizes GPS technology to pinpoint the vehicle’s exact location. This is valuable in crowded parking lots or unfamiliar areas where the owner may have difficulty locating their vehicle. In the event of theft, the vehicle locator can assist law enforcement in tracking the vehicle’s movements and recovering it. The accuracy and real-time updates of the vehicle locator enhance its effectiveness in various scenarios.
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Remote Horn and Lights
This feature allows owners to remotely activate the vehicle’s horn and lights. This can be helpful in locating the vehicle in a crowded parking lot, especially at night or in situations with low visibility. The remote horn and lights can also serve as a deterrent in potentially unsafe situations, attracting attention and potentially discouraging theft or vandalism.
These remote access features contribute significantly to the overall value proposition of the Subaru connected car system. By providing owners with remote control over key vehicle functions, the system enhances convenience, security, and peace of mind. The ability to interact with the vehicle from a distance empowers owners and provides a greater sense of control over their vehicle and its security.
3. Automatic Alerts
Automatic alerts, as part of the connected car technology, provide proactive notifications regarding the vehicle’s condition and status. These alerts are critical for preventative maintenance, safety awareness, and overall vehicle management.
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Maintenance Reminders
The system generates alerts for scheduled maintenance, such as oil changes, tire rotations, and other service intervals. These reminders are based on mileage or time elapsed, ensuring that the vehicle receives necessary maintenance to maintain optimal performance and longevity. This helps prevent potential mechanical issues and costly repairs by prompting timely servicing.
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Diagnostic Alerts
If the vehicle detects a malfunction in a critical system, such as the engine, transmission, or braking system, a diagnostic alert is sent to the owner. This alert may include a description of the issue and recommendations for addressing it. Early detection of potential problems allows for proactive intervention, preventing further damage and ensuring vehicle safety.
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Geofence Alerts
Owners can set up geofences, virtual boundaries on a map, and receive alerts when the vehicle enters or exits these defined areas. This feature is particularly useful for monitoring the vehicle’s use by other drivers, such as family members or employees, providing awareness of its location and movement within specified geographic regions.
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Speed Alerts
Speed alerts enable owners to set a maximum speed limit and receive notifications if the vehicle exceeds this limit. This feature is beneficial for monitoring driving behavior, especially for younger or less experienced drivers. It promotes responsible driving habits and enhances safety by discouraging excessive speeding.
These automatic alerts serve as an integral component of the Subaru connected car ecosystem, empowering owners with real-time information about their vehicle. By providing proactive notifications, the system contributes to enhanced safety, preventative maintenance, and improved vehicle management.
4. Emergency Assistance
Emergency Assistance, a core feature, facilitates direct communication with trained responders during critical situations. Activation occurs either automatically via Automatic Collision Notification following a significant impact or manually by pressing the SOS button within the vehicle. The system connects the vehicle occupants to a live agent who can assess the situation and dispatch necessary emergency services, including police, fire, or medical personnel. Location data, transmitted via GPS, enables responders to pinpoint the vehicle’s precise location, even if the occupants are unable to provide it. This function reduces response times in accidents or medical emergencies where immediate intervention is paramount.
The significance of Emergency Assistance lies in its ability to mitigate the consequences of unexpected events. For example, in a remote area with limited cellular coverage, the system can establish a vital communication link when a personal mobile device might fail. Similarly, in situations where occupants are incapacitated due to injury, the automatic collision notification ensures that help is dispatched even without direct input. The real-world impact is measurable in terms of potentially reduced injury severity and improved survival rates following critical incidents.
In summary, Emergency Assistance represents a crucial component of the Subaru connected services package, offering a safety net that extends beyond conventional vehicle features. Its proactive nature, combined with direct access to emergency responders, underscores its value in enhancing occupant safety and security. Understanding this connection clarifies the practical benefits and reinforces the importance of the technology in modern vehicle ownership.
5. Vehicle Diagnostics
Vehicle diagnostics within the Subaru connected car ecosystem represent a critical function for maintaining vehicle health and optimizing performance. This suite of features leverages integrated sensors and communication systems to provide real-time data and insights into the vehicle’s operational status.
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Real-Time Monitoring
The system continuously monitors key vehicle parameters, including engine performance, fluid levels, and battery health. Deviations from normal operating ranges trigger alerts, enabling proactive identification and resolution of potential issues. For instance, a sudden drop in oil pressure would generate an immediate notification, prompting the driver to seek immediate attention and prevent potential engine damage.
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Diagnostic Trouble Code (DTC) Reporting
When the vehicle’s onboard diagnostic system detects a malfunction, it generates a DTC. The connected car system transmits these codes to both the vehicle owner and, with permission, to the owner’s preferred service center. This information allows for pre-diagnosis of the problem, enabling technicians to prepare for the repair and potentially reduce downtime. An example includes a DTC related to a faulty oxygen sensor, allowing the service center to order the replacement part in advance.
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Vehicle Health Reports
The system compiles regular vehicle health reports, summarizing the status of various systems and components. These reports provide a comprehensive overview of the vehicle’s condition, highlighting any areas of concern and recommending necessary maintenance. A report might indicate that the vehicle’s battery is nearing the end of its lifespan, allowing the owner to proactively replace it before it fails unexpectedly.
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Integration with Service Scheduling
The connected car system can streamline the service scheduling process by automatically notifying the owner of upcoming maintenance requirements and facilitating appointment booking with their preferred service center. This integration simplifies vehicle maintenance, ensuring that services are performed on time and preventing potential issues related to delayed maintenance.
In conclusion, vehicle diagnostics plays a pivotal role within the Subaru connected car platform by providing proactive monitoring, early detection of potential problems, and streamlined maintenance scheduling. These features contribute to enhanced vehicle reliability, improved safety, and reduced operating costs for owners.
6. Convenience Features
Convenience features within the Subaru connected car framework enhance the ownership experience by providing accessible and user-friendly functionalities integrated directly into vehicle operation. These features streamline daily tasks and offer enhanced situational awareness, contributing to overall driver satisfaction.
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Remote Climate Control
The ability to remotely activate the vehicle’s climate control system allows for pre-heating or pre-cooling of the cabin before entering the vehicle. This function enhances comfort in extreme weather conditions, eliminating the need to wait for the system to reach a desired temperature. This feature also contributes to safety by enabling the defrosting of windows prior to driving, improving visibility.
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Valet Mode
When engaging valet mode, certain vehicle functionalities are restricted, such as access to the navigation system or personal settings. This feature provides added security when entrusting the vehicle to a valet service. Valet mode also allows for monitoring of the vehicle’s location and speed while in use by a valet, providing an added layer of oversight.
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Curfew Alert
Curfew alerts enable the setting of time-based restrictions on vehicle operation. If the vehicle is used outside of the specified time frame, a notification is sent to the owner. This feature is particularly useful for monitoring vehicle use by younger or less experienced drivers, promoting responsible driving habits and enhancing safety.
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Trip Logging
The system automatically logs trip data, including distance traveled, duration, and average speed. This information can be useful for tracking mileage for business purposes or monitoring driving habits. Trip logs can also be reviewed to identify areas for improvement in driving efficiency and safety.
The integration of these convenience features demonstrates a commitment to enhancing the overall vehicle ownership experience. By providing accessible and practical functionalities, the Subaru connected car system contributes to increased driver satisfaction and improved vehicle management.
7. Enhanced Connectivity
Enhanced connectivity serves as a foundational element for the functionality of the connected car services. The reliability and speed of the data connection directly impact the responsiveness and accuracy of features such as automatic collision notification, stolen vehicle recovery, and remote vehicle access. A robust connection ensures that emergency services are contacted promptly, vehicle location is accurately tracked, and remote commands are executed without delay. For instance, if a vehicle equipped with the connected services is involved in an accident in an area with marginal cellular coverage, the system’s ability to maintain a stable connection becomes critical for transmitting vital information to emergency responders.
The quality of the data connection also influences the effectiveness of convenience features. Remote start, lock/unlock, and vehicle health reports rely on a continuous and dependable data stream. Inconsistent connectivity can lead to delays in executing commands or inaccurate reporting of vehicle status. Consider a scenario where a user attempts to remotely unlock their vehicle in a parking garage with limited signal strength; a weak connection could result in the command failing, causing inconvenience and potential security concerns. Similarly, real-time traffic updates, integrated navigation, and over-the-air software updates require a stable, high-bandwidth connection to function effectively. These require rapid data exchange for optimal performance.
In summary, enhanced connectivity is not merely an ancillary feature, but an indispensable component of the broader service package. Its performance directly determines the reliability and usability of critical safety, security, and convenience features. As connected car technologies continue to evolve, the importance of robust and dependable data connectivity will only increase, underscoring its significance for the service and modern vehicle ownership.
Frequently Asked Questions
The following addresses common queries regarding Subaru’s connected car technology and its features.
Question 1: What is the range for remote start functionality?
The effective range for remote start is dependent on cellular network coverage. The vehicle must have a stable connection to the cellular network, and the user’s device must also have a strong signal. Obstructions, such as buildings or terrain, can impact signal strength and reduce the effective range.
Question 2: How secure is the remote lock/unlock feature?
The remote lock/unlock feature employs encryption and authentication protocols to prevent unauthorized access. However, maintaining the security of the associated mobile application and user account is crucial. Strong passwords and adherence to recommended security practices are essential.
Question 3: What happens if the vehicle is in an area with no cellular coverage?
In areas with no cellular coverage, certain connected services will be unavailable. Automatic Collision Notification, Stolen Vehicle Recovery, and remote features will not function without a cellular connection. However, safety features such as airbags and seatbelts will still operate as designed.
Question 4: How accurate is the vehicle locator feature?
The accuracy of the vehicle locator feature depends on GPS signal strength and availability. In open areas with a clear view of the sky, accuracy is typically within a few meters. However, accuracy may be reduced in urban canyons or indoor environments where GPS signals are obstructed.
Question 5: How are the automatic alerts configured and customized?
Automatic alerts can be configured and customized through the associated mobile application or online portal. Users can set preferences for maintenance reminders, geofence alerts, and speed alerts. The available customization options may vary depending on the vehicle model and subscription plan.
Question 6: What data is collected and how is it used?
The connected car system collects data related to vehicle performance, location, and usage. This data is used to provide the services offered, such as automatic collision notification and stolen vehicle recovery. Data may also be used for research and development purposes to improve vehicle performance and safety. Refer to the privacy policy for detailed information on data collection and usage practices.
These answers provide essential context to the Subaru connected car system, clarifying its capabilities and limitations.
The subsequent section will delve into model-specific integrations of this connected car technology.
Tips for Optimizing the Connected Car Technology
Effective utilization of the connected car system can enhance the ownership experience by maximizing safety, convenience, and security. Adherence to the following recommendations can assist in optimizing its functionality.
Tip 1: Regularly Update the Mobile Application: Software updates often include performance enhancements, security patches, and new features. Ensuring the mobile application is up-to-date is crucial for maintaining optimal system performance.
Tip 2: Review Privacy Settings: Familiarize oneself with the privacy settings associated with the system. Understanding data collection practices and customizing preferences accordingly can help maintain control over personal information.
Tip 3: Designate Emergency Contacts: Designate emergency contacts within the system settings. This enables rapid communication with designated individuals in the event of an emergency situation.
Tip 4: Configure Geofence and Speed Alerts: Implement geofence and speed alerts to monitor vehicle usage and promote responsible driving habits, especially when the vehicle is operated by other drivers.
Tip 5: Familiarize Yourself with Emergency Procedures: Understand the procedures for initiating emergency assistance through the SOS button and automatic collision notification system. This ensures a swift and effective response in critical situations.
Tip 6: Maintain Cellular Connectivity: Ensure adequate cellular coverage for the vehicle’s location, as many connected services rely on a stable data connection. Address connectivity issues promptly to avoid service disruptions.
Tip 7: Schedule Regular Vehicle Health Reports: Utilize the vehicle health report feature to proactively monitor vehicle condition and identify potential maintenance needs. Address any issues identified in the report to prevent more serious problems.
By following these tips, users can optimize the functionality and benefits of the connected car system, enhancing safety, security, and convenience.
The subsequent section provides concluding remarks on the impact of connectivity in modern vehicle operation.
Conclusion
This exploration of the connected car technology available in Subaru vehicles has illuminated its multifaceted nature, encompassing safety, convenience, and vehicle management features. These integrated services, built on a network, offer distinct advantages to vehicle owners, enhancing the overall ownership experience through features ranging from automatic collision notification to remote vehicle control and proactive vehicle diagnostics.
As vehicle technology evolves, the reliance on connectivity for critical services will only increase. Maintaining awareness of the available connected features, understanding their functionalities, and actively managing associated settings are essential for maximizing the safety, security, and long-term value of Subaru vehicles. Continued advancements in connectivity are poised to further integrate vehicles into the digital ecosystem, solidifying its role in modern automotive design and operation.
