Hospital social workers provide crucial support to patients and their families facing medical challenges. Their duties encompass a wide range of services, including psychosocial assessments to identify patient needs, care coordination to ensure seamless transitions between hospital and home, and counseling to address emotional distress related to illness or injury. Additionally, they connect patients with community resources to aid in their recovery and well-being after discharge.
The presence of these professionals within a hospital setting enhances patient outcomes by addressing the social determinants of health. By navigating complex healthcare systems, advocating for patient rights, and offering emotional support, they contribute to a more holistic and patient-centered care experience. Historically, their role has evolved from primarily focusing on discharge planning to encompassing a broader scope of responsibilities designed to improve the overall patient journey.