The concept centers on the perceived value a consumer receives from a product being in a finished, usable form. It is the value added by transforming raw materials into something tangible and beneficial. For example, lumber has limited use until it is fashioned into furniture, a house frame, or other constructed object; this transformation represents the increase in value through its change in form.
This type of value is critical for businesses because it directly influences demand and consumer satisfaction. By carefully designing and manufacturing products to meet specific needs, organizations can enhance their perceived worth and competitive advantage. Historically, craftspeople focused intently on this aspect of their work, ensuring each item was perfectly suited to its intended purpose. Mass production, while efficient, must also consider this principle to avoid creating products that are technically functional but undesirable due to poor design or unsuitability.