A comprehensive record of all transactions pertaining to a guest’s stay at a lodging establishment. This document meticulously itemizes charges such as room rates, meals, beverages, and any ancillary services availed. It serves as a detailed invoice reflecting the financial interaction between the guest and the property throughout the duration of their visit. For instance, it will show the room charge each night, the cost of a breakfast, any mini-bar purchases, and perhaps fees for using the hotel’s laundry service. This statement is prepared for each guest.
The compilation and maintenance of such a record is critical for accounting accuracy and revenue management. It facilitates transparent billing practices, ensuring guests can readily verify the expenses incurred. This detailed documentation also proves invaluable for internal auditing, financial reporting, and potential tax compliance. Historically, these were meticulously maintained by hand, but modern Property Management Systems have largely automated the process, leading to improved efficiency and accuracy.
